Two guests were driven out of their hotel room for
trying to let a homeless woman stay a night in the spare
room they paid for.
Chris Sadler and Dale Barnwell had invited a homeless
woman they met that evening near a Domino’s Pizza to
stay at the Hampton by Hilton Birmingham City North
in the UK.
They had paid for two rooms and decided to offer her a
bed in one of the rooms but the hotel staff objected to
their kind gesture and kicked them out of the hotel so
that they had to spend the night in a car park.
Naratting the incident that led to them sleeping in a
car park, Chris, a 32-year-old JLR technician, from
Nuneaton, said: “We bought her some food and she told
us her story and said she’d had some trouble in her life. I felt sorry for her so I offered her the spare hotel room.”
But when the woman got to the hotel reception, staff
didn't let her in. An argument ensued, which was recorded
and published online. Chris condemned the action of the
hotel staff and said he only wanted to do something nice for someone.
Chris told the Nuneaton News: “I just wanted to do
something nice, we had a spare room, it was already
booked and paid for, but they wouldn’t let her in. They
kept saying it was against company policy, so I asked to
see the policy but they wouldn't show it to me. I kept my
cool but we ended up sleeping in the car park.”
A spokesman for Hampton by Hilton Birmingham
City North said:
“The team at the hotel have been made aware of a
video posted online featuring a complaint to security
staff regarding visitor access during the night. The safety
and security of all those at the hotel is a priority. With the registered guest having already brought a person back
to the hotel that night, the maximum occupancy of the
room type booked had been reached.
Therefore the hotel team were unable to accommodate
the guest’s request to provide access for an additional person.”


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